FastBackgroundCheck gives you access to public records, but is it worth trusting? Users report big issues—wrong info, slow results, privacy risks, and bad customer service.

Legally, it’s above board. But does that mean it’s reliable? Not always. 

This guide breaks down the top complaints so you can decide if it’s the right choice—or a headache waiting to happen.

TL;DR

• ✅ FastBackgroundCheck is a legal service, but it has many reported issues.
• ❌ Inaccurate data: Users report incorrect or outdated background check results.
• ❌ Poor customer service: Many find support unhelpful or unresponsive.
• ❌ Long delays: Some background checks take weeks or months.
• ❌ Privacy risks: Users worry about exposed personal data and ineffective opt-out processes.
• ❌ Legal concerns: The company does not comply with the FCRA. Its reports should not be used for employment or housing decisions.

💡 Recommendation: Consider alternative services with better accuracy, privacy protections, and customer support.

FastBackgroundCheck: 8 Common User Complaints and Concerns

1. Accuracy and Reliability Concerns
2. Customer Service and User Experience
3. Background Check Delays and Inefficiencies
4. Privacy and Data Security Risks
5. Legal and Compliance Issues
6. User Reviews and Reputation
7. Comparison with Competitors
8. Specific User Complaints

1. Accuracy and Reliability Concerns

Inaccurate Data

Multiple users report receiving incorrect or outdated information from FastBackgroundCheck. For example:

• One user was falsely accused of late mortgage and car loan payments, causing confusion and stress.
• Another user found their personal details mixed up with someone else who had the same name.

False Positives in Drug Tests

A user reported receiving a false positive on a drug test due to prescription medication. This caused complications with their employer and raised concerns about the reliability of FastBackgroundCheck’s testing processes.

Implication

These accuracy issues undermine the credibility of FastBackgroundCheck, especially for users relying on it for employment or housing purposes.

2. Customer Service and User Experience

Poor Customer Support

Many users report unresponsive and unhelpful customer service. Common complaints include:

• Getting locked out of accounts without explanation.
• Delays in processing requests with no updates or communication.
• Inability to resolve issues like incorrect data or failed verification processes.

Frustrating Opt-Out Process

Users describe the opt-out process as complicated and ineffective. Some report that their information reappears even after removal.

Implication

These customer service failures add to user frustration, especially for those already struggling with privacy concerns and inaccurate data.

3. Background Check Delays and Inefficiencies

Lengthy Processing Times

Many users experience long delays in background checks, sometimes waiting weeks or months. For example:

• One user waited 30 days for credential verification, far beyond the promised two-day turnaround.
• Another user’s background check took over a month because the company failed to contact previous employers on time.

Inefficient Verification Processes

FastBackgroundCheck often requires users to provide extensive documentation (e.g., W-2s, pay stubs) instead of directly verifying information with employers or institutions. This creates unnecessary hurdles.

Implication

These inefficiencies can delay job offers or housing applications, leading to financial and emotional stress for users.

4. Privacy and Data Security Risks

Exposure of Sensitive Information

Users worry about how easily their personal data—such as addresses, phone numbers, and family details—can be accessed. This raises risks of identity theft, stalking, and harassment.

Data Resurfacing

Even after opting out, some users find their information reappearing on the site. This suggests weak data removal mechanisms.

Implication

FastBackgroundCheck’s handling of personal data poses serious privacy risks, especially for individuals trying to protect their information.

5. Legal and Compliance Issues

Non-FCRA Compliance

FastBackgroundCheck states that it is not a Consumer Reporting Agency (CRA) under the Fair Credit Reporting Act (FCRA). As a result, its reports cannot be legally used for employment, credit, or tenant screening. However, some users report that employers and landlords still rely on the service, leading to potential legal and ethical issues.

HIPAA Violations

A user claimed that their prescription medication details were disclosed to their employer, raising concerns about HIPAA compliance.

Implication

The lack of FCRA compliance and potential HIPAA violations expose both users and businesses to legal risks.

6. User Reviews and Reputation

Overwhelmingly Negative Feedback

Most reviews on platforms like Trustpilot and Reddit criticize FastBackgroundCheck. Common complaints include:

• Scam-like behavior, such as overcharging or failing to deliver promised services.
• Failure to verify basic information, resulting in lost job opportunities.
• Lack of transparency in pricing and court fees.

Rare Positive Reviews

A few users have praised customer service, but these positive reviews are overshadowed by the high volume of negative feedback.

Implication

The company’s damaged reputation makes it difficult to trust its services.

7. Comparison with Competitors

Inferior to Alternatives

FastBackgroundCheck is often compared unfavorably to competitors like BeenVerified, Spokeo, and Whitepages. Key drawbacks include:

• Fewer free searches compared to competitors.
• A more complicated and less transparent opt-out process.
• Less comprehensive background check reports.

Implication

Users looking for reliable and privacy-conscious background check services may find better alternatives elsewhere.

8. Specific User Complaints

Overcharging and Hidden Fees

Several users report being charged more than the advertised price, with no clear explanation for extra costs.

Technical Glitches

Users frequently experience website issues, such as being unable to submit forms or edit addresses.

Failure to Verify Employment

In some cases, FastBackgroundCheck fails to verify employment history, even when users provide detailed documentation.

Implication

These complaints point to deeper operational and customer service issues within the company.

Final Words: Is FastBackgroundCheck Legit?

FastBackgroundCheck operates legally. However, it faces major issues with reliability, accuracy, and customer service. Many users report problems such as incorrect or outdated data, poor support, privacy risks, and inefficient verification processes.

In addition, the service does not comply with the Fair Credit Reporting Act (FCRA). This means it should not be used for employment, credit, or tenant screening. However, some users claim that it still is.

While FastBackgroundCheck provides free access to public records, the high volume of negative feedback raises concerns about privacy, security, and legal risks. As a result, it is not a trustworthy or reliable option. Users worried about privacy should consider alternative services and take steps to remove their data from data broker sites.

Recommendations for Users

1. Avoid Using FastBackgroundCheck – Given the numerous complaints, users should consider alternative background check services.
2. Opt-Out of Data Broker Sites – Services like DeleteMe or OneRep can help remove personal information from multiple data broker sites, including FastBackgroundCheck.
3. Monitor Your Data – Regularly check for new listings of your personal information and remove them promptly.
4. Seek Legal Advice – If your information is misused or improperly disclosed, consult a legal professional to explore your options.